Vidar service & Support

Vidar service and support

VIDAR Digitizers

MXD Ltd are an ISO 9001:2000 certified company (14121821). Whether you need a service or a repair, we can give you the right level of imaging system support your business needs.

Our service maintenance agreement allows you to experience the best possible service we can offer. Your calls will take priority over all ad-hoc repairs. This agreement will include hourly rates, call-out charges and all parts excluding consumables. 
We've been helping commercial establishments, local authorities, hospitals, schools, printing companies and businesses across the UK and Ireland since 1993. To find out more about our services, talk to a member of our team today.

Vidar Digitizers

Our sister company Reprotec Ltd support, maintain and repair Vidar Digitizers. Reprotec Ltd has all consumables and major parts for current scanners and a good range of stock for older equipment.
  • Software and Installation Services

    We can install your digitizer system on Windows XP, Windows 7, 8 and 10. We have the appropriate drivers and software for 32 and 64 bit systems.


    As well as installing the standard Digitizer software e.g. Clinical Express, DigiMan (previously Hipax), Etiam, Hyland (previously Lexmark, Pacsgear) and Tigerview we can install specialised scanner applications. We can, in the most cases, migrate your existing system to Windows 7, 8 or 10 but please contact in advance for initial advice and guidance.

  • Support Services

    We are specialists in digitizer repair and maintenance, and provide on-site repair and servicing throughout the UK and Ireland. We also provide a Return to Base repair service. We have a choice of service levels from one-off repair to annual maintenance agreements. All our engineers and technicians are Vidar trained.


    Our service and repair work is carried out using genuine Vidar parts. All consumable items quoted are genuine Vidar parts and carry the full manufacturers warranty.


    All digitizer repair work is carried out to the highest service level and includes as standard a full service of your machines. We carry a full set of consumables and major parts with the intention of getting your scanner in full working order on our initial visit. We can, if required, update your systems to the latest (appropriate) software and firmware.

New and Refurbished Scanners

We can supply new digitizers please contact us for a quote.

We have a number of refurbished digitizers in stock – please contact us with your needs.

Supported models

  • Current Scanners Supported

    DiagnosticPro Edge

    DiagnosticPro Advantage

    NDT Pro

    CADPro Advantage

    Dental Digitizer

    Sierra Advantage

  • Legacy Scanners Supported

    DosimetryPro Adv (white)

    DosimetryPro Advantage (red)

    FilmPRO

    Mammography Pro

    Sierra

    Sierra plus

    Sierra Advantage

    TeleRAD

    TeleradPro

    TeleradPro Edge

    VETradPro Edge

MXD

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